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📢 Important: Upcoming Microsoft 365 System Change - Please Back Up Your Data

📢 Important: Upcoming Microsoft 365 System Change - Please Back Up Your Data

by Wan Yoo -
Number of replies: 0

Dear CTI Students,

 As part of our ongoing Microsoft 365 system upgrade, Canterbury Technical Institute (CTI) will soon complete its transition to a new independent Microsoft 365 environment (tenant).

 This change will take place after domain cutover scheduled for Saturday, 15 November 2025. After this day, your current student email account (ending in @cti.qld.edu.au) including Outlook, OneDrive, and Teams under the old system will no longer be accessible.

 ⚠️ Note: This notice applies only to students who actively use their CTI school email account (e.g., for sending/receiving emails or using Teams, OneDrive). If you do not use your CTI email account, you may safely ignore this message.

 What This Means for You

  • Any emails, attachments, or files in your current mailbox will not be transferred to the new system.
  • This includes data stored in:
  • Outlook - your emails and attachments
  • OneDrive - your personal cloud files
  • Teams - chat messages and shared files
  • Please make sure to back up or save any important data before 15 November 2025.

 Your New Student Email Account

  • Email address: same as before (your studentnumber@cti.qld.edu.au)
  • Temporary password: Office365 (You will be asked to change your password at first login.)
  • You can access your new mailbox at https://outlook.office.com

 What You Should Do Before 15 November

  • Sign in to your current (old) school email account.
  • Download or forward any important emails, OneDrive files, or Teams data you wish to keep.
  • Ensure you have backed up all necessary data before 15 November 2025.
  • Start using your new mailbox after the cutover date.

 💾 How to Back Up Your Data

  • Outlook (Email)
  1. Sign in at https://outlook.office.com.
  2. Open the email(s) you want to keep.
  3. Save important emails as PDF: click Print → Save as PDF, or forward them to your personal email address.
  • OneDrive (Files)
  1. Go to https://onedrive.live.com.
  2. Select the folders or files you wish to keep.
  3. Click Download to save them to your computer or personal cloud drive.
  • Teams (Chats & Shared Files)
  1. Open Microsoft Teams.
  2. Go to Files tab in each team/channel you use.
  3. Download or copy any shared files you wish to keep.
  4. Note: Teams chat messages cannot be exported; take screenshots if you need to keep important info.

 💡 Tip: Save your backups to your personal storage (USB drive, Google Drive, or personal OneDrive) for easy access later.

 What Happens Next

  • Until 14 November: You can still access and back up your current account.
  • After 14 November: Access to the old account will be closed, and you will begin using your new CTI Microsoft 365 environment.
  • All new emails and data will be stored in the new system afterward.

 Thank you for your understanding and cooperation as we move to this upgraded system.