CTI is looking for a 1x Student Services Officer in a Full Time (Casual) role AND 1x Student Services Officer in a Part Time (Casual) role to join our Admin team. We would love to extend this opportunity to our students first.
The responsibilities of the Student Services Officer – Part Time (Casual) will be performing/assisting in (but not limited to):
- Reception Duties
- Admissions (International Onshore & Offshore and Domestic Fee For Service)
- Orientation process
- Student Attendance
- Assist with course progress processes
- Assist with Student Request Processes
- Filing
- Effective Communication
- Assist with student certification processes
- Liaise with relevant CTI staff
- Quality assurance (pertaining to tasks undertaken only)
Commencement: Immediate
Days: Wed (Half day/5 hours), Thurs (Full day/7.5 hours + 30 min break) & Fri (Full day/ 7.5 hours + 30 min break)
The responsibilities of the Student Services Officer – Full Time (Casual) will be performing/assisting in (but not limited to):
- CTI Payments Processes.
- Course Progress Monitoring, Student Interventions and Study Plan creations.
- Reception Duties (occasional basis/if needed)
- Admissions (International Onshore & Offshore and Domestic Fee For Service) (occasional basis/ if needed)
- Orientation process (occasional basis/ if needed)
- Effective Communication
- Liaise with relevant CTI staff and students
- Quality assurance (pertaining to tasks undertaken only)
Commencement: Effective 23/02/2023
Days: Monday – Friday (9am – 5pm) (inclusive of 30 min break/day)
Candidate applying for either roles must exhibit the below qualities:
- Confident in communicating and delivery of information to relevant staff in daily tasks.
- Attention to detail.
- Reasonable experience with working through huge data reports.
- Empathetic and assertive.
- Efficient.
- Ability to grasp processes quickly and where applicable contribute/suggest improvement.
- Team player as well as able to work individually.
- Experience in Student Management & Learning Management Systems (desirable)
If you do think the above matches your previous experiences; please apply.
Resumes (limit to 3 pages) to be forwarded to andrea@cti.qld.edu.au 